— Legality of purposes and means of processing personal data
— Compatibility for the purposes of personal data processing with the reasons mentioned whilst collecting personal data and the powers of the Company
II. Collection of personal data
WHAT PERSONAL DATA WE MAY COLLECTWe may collect various data information, including:
— first and last name;
— date of birth;
— gender, marital status;
— postal address;
— phone number;
— e-mail address;
— information on selected contacts;
— information on the Bank cards (name, card number).
Personal data may also include additional data provided by the Users upon the Operator's request in order to fulfill the Operator's obligations to the Users arising from the service agreement. The Operator has the right, to request from the User a copy of an identity document or other document containing the User's name, surname, photo, as well as other additional data, which, at the Operator's discretion, will be necessary and sufficient to identify the User and will allow the exclusion of the abuse and violations of the rights of third parties. When you engage or invite others to our events and activities or to communicate with us, the Company may collect personal data on those individuals that you provide, such as: first name, last name, date of birth, mailing address, e-mail address, and phone number. When processing personal data, we ensure the accuracy thereof, and where necessary, and relevant to the purposes of the personal data processing process.
III. Storage and use of personal data
Personal data of the Users are stored exclusively on electronic media and processed using automated systems, except in cases where manual processing of the personal data is necessary in connection with the implementation of the requirements of the RF law.
HOW WE USE YOUR PERSONAL DATA
The personal data we collect allows us to send you notifications about new products, special offers, and various events. It also helps us to improve our services, content, and communications. If you do not wish to be included in our mailing list, you can unsubscribe at any time by informing us at the specified contacts for the feedback option, as well making changes to your profile settings on the site. From time to time, we may use your personal data to send you important notifications containing changes to our terms, conditions, and policies, as well as confirmations of orders placed and purchases made by you. Since such information is important for your relationship with the Company, you may not opt-out of receiving such notifications. We may also use personal information for internal purposes, such as: auditing, data analysis, and various studies to improve the Company's products and services, as well as it’s interaction with consumers. If you participate in a prize draw, contest, or similar promotional event, we reserve the right to use the personal data you provide to manage such programs.
COLLECTION AND USE OF NON-PERSONAL INFORMATION
IV. Transfer of personal data
DISCLOSURE OF INFORMATION TO THIRD-PARTIES
In some cases, the Company may provide certain personal information and data to strategic partners who work with the Company to provide products and services or to those that help the Company to sell products and services to consumers. We provide third parties with the minimum amount of personal data necessary for rendering the required service or transaction only. Personal information will be provided by the Company only for the purpose of providing consumers with products and services, as well as of improving those products and services, communications related thereto. Such information will not be provided to third parties for their marketing purposes. To use your personal data for any other purpose, we will ask for your Consent to the processing of your personal data.
The Company provides personal data/information to Companies rendering services such as: processing information, providing loans, executing Users’ orders, delivery, other consumer services, and determining your interest in our products and services, conducting surveys aimed at studying our consumers, or satisfying service quality. Such companies are committed to protecting your information regardless of the country of your location.
The Company may be required to disclose your personal data in accordance with law, the judicial procedure, in court proceedings and/or on the basis of public inquiries or requests from state authorities on the territory or outside the territory of your host country. We may also disclose personal data/information about you if we determine that such disclosure is necessary or appropriate for national security, law enforcement, or other socially important cases. We may also disclose personal data/information about you if we determine that the disclosure is necessary to enforce our terms and conditions or to protect our activities and our Users’ activities. Additionally, in case of reorganization, merger, or sale, we may transfer any or all of your personal information collected by us to the appropriate third party.
V. Destruction of personal data
User’s personal data is destroyed when:
— the User removes data from his/her personal page by himself/herself using the "delete account" functionality available to the User through the profile settings;
— the Operator removes information posted by the User, as well as the User's personal page in the cases established by the contract of sale (offer);
— when the subject of personal data withdraws his/her consent to the processing thereof.
СOOKIES AND OTHER TECHNOLOGIES
The website, interactive services, and applications, e-mail messages, and any other communications on behalf of the Company may also use other technologies, such as: cookies, pixel tags, and web beacons. Such technologies help us to better understand the User’s behavior, inform us which parts of our site were visited by the Users, and measure the effectiveness of advertising and network searches. We consider information collected by cookies and other technologies as non-personal information. Our goal in such cases is to provide a more convenient and personal interaction with the Company. For example, knowing your name, we can use it in our communications. Knowing that someone using your computer or device has purchased a particular product or used a particular service, we can provide you with a better match for your advertising messages and emails. Ultimately, all this knowledge helps us to provide you with the highest quality service. If you can disable cookies in the settings of your web-browser or a mobile device, please note that some features of the website may become unavailable after the cookies are disabled. As in the case of most websites, we collect some information automatically and store it in the log files. Such information includes the address of the Internet Protocol (IP-address), type and language of the browser, information about the Internet service provider, reference and output pages, operating system details, date and time level, as well as information about the visits. We use that information to understand and analyze trends, administer the site, study the User’s behavior on the site, and to collect demographic information about our core user base as a whole. The Company may use such information for its marketing purposes. In some of our emails, we use interactive links to information posted on the Company's website. When the Users click on such links, before they reach the destination page on our website, their click requests go through a separate registration. We track this "pass-through" data to help us identify the interest in specific topics and measure the effectiveness of our communications with consumers. If you prefer your emails not to be tracked in this way, you should not follow text or graphic links in the email messages. Pixel tags allow us to send e-mail messages in a format that consumers can read and let us know if such messages have been read. We may use such information to limit the number of messages sent to consumers or to stop them from being sent.
VI. Protection of personal data
The Company takes precautions — including legal, organizational, administrative, technical and physical — to ensure the protection of your personal data in accordance with Article 19 of Federal Law dated 27.07.2006 No. 152-FZ "On Personal Data" to protect personal data of a User from unauthorized or accidental access, destruction, alteration, blocking, copying, dissemination, as well as from other unlawful actions of third parties. When you use certain products, services or applications of the Company or post your notes on forums, chat rooms, or social networks, the personal data you provide is visible to other users and can be read, collected, or used by them. You are responsible for the personal data you prefer to provide, in such cases on your own. For example, if you provide your name and email address in a forum post, that information is public. Please, take precautions when using such features.
INTEGRITY AND STORAGE OF PERSONAL INFORMATION
THIRD-PARTY SITES AND SERVICES
Websites, products, applications, and services of the Company may contain links to websites, products, and services of third parties. Our products and services can also use or offer third-party products or services. Personal data and information collected by third parties, that may include information such as location data or contact information, is governed by the privacy practices of such third parties. We ask you to study the privacy practices of such third parties. The Operator is not responsible for the actions of third parties that, as a result of using the Internet or the Services of the Site, have access to information about the User and for the consequences of using data and information that, by virtue of the Site’s nature, is accessible to any Internet user.
YOUR PRIVACY AT THE COMPANY’S LEVEL
To ensure that your personal data is safe, we bring the privacy and security standards to the Company's employees and strictly monitor the implementation of the confidentiality measures within the Company.
ISSUES REGARDING CONFIDENTIALITY
VII. Users' requests
The request sent by the User shall comply with the requirements established by the Rules for submitting applications to the Service and Support Division, namely it shall contain:
— number of the main identity document of the User or his representative;
— information on the date of issue of the said document and the issuing authority;
— information confirming the User's participation in relations with the Operator (in particular, the order number of the User’s ID or short (sub-domain) name replacing the order number of the ID);
— signature of the User or his representative;
— e-mail address;
— contact phone number.
The Operator undertakes to consider and send a response to the User's request within 30 days from the date of receipt of the application.
Limited Liability Company "Hotel Complex "Bashkortostan"